Schaeffler Group USA Inc.

Professional Service and Support

The quality of automotive repair service is equal to the quality of the products, problem diagnosis and installation. The people of Schaeffler share a strong commitment to customer support because the reputation of the LuK, INA and FAG brands is intimately tied to the quality of the diagnosis and installation of the products we sell.

In support of distributors and service professionals, we continue to develop technical information, training and marketing support service to support sales and installation.

If you have questions about selecting, diagnosing or installing Schaeffler products the following resources are available to help.

• Contact your authorized distributor. Distribution partners throughout the United States and Canada are your local resource for support and service.
• Review our online catalogs. They include technical tips, product notes, images and vehicle-specific bulletins. The most up-to-date catalog information is available online.
• Call our Technical Hotline at 1.800.274.5001 for application, installation and diagnostic questions. Our ASE-certified technicians are available from 8:00 am to 5:00 pm ET to answer your questions.